CRISIS COMMUNICATIONS
Shape the narrative before someone else does.
When a story breaks, you have a few hours before everyone else’s version becomes the dominant narrative.
Before anything happens
Getting there first depends on work you did months earlier. We map where your organization is exposed and write the holding language for each scenario. We settle who speaks and who signs off. We put the plan in writing while things are calm, and we walk your leadership through it before anyone needs it.
When it breaks
The first hour
We’re on the phone with you and your team before anyone speaks publicly. The first statement goes out on your terms.
The first day
We handle the reporter calls and prepare whoever goes in front of a camera. Your staff and your funders hear from you before they read it anywhere else.
Until it ends
We stay on it through every follow-up story until the coverage ends, and we help you decide what to say about it afterward.
What we handle
Investigations
Data breaches
Leadership departures
A board member or funder going public
A story that gets your organization wrong